Jira Integration
Auto-create Jira tickets for Aurva findings with priority mapping, custom fields, and bidirectional state sync.
The Jira integration creates tickets automatically when Aurva detects policy violations or risk findings, keeping your security backlog in sync without manual effort.
Setup
- 1
Generate a Jira API token
In Atlassian, go to Account Settings -> Security -> API tokens and create a token.
- 2
Configure in Aurva
Navigate to Settings -> Integrations -> Jira and provide:
- Jira base URL (e.g.
https://yourcompany.atlassian.net) - Email address associated with the API token
- API token
- Default project key (e.g.
SEC) - Default issue type (e.g.
BugorTask)
- Jira base URL (e.g.
- 3
Assign to an Alert Route
Go to Alert Routes and add Jira as a destination on one or more routes.
Priority Mapping
Aurva severity levels map to Jira priority fields:
| Aurva Severity | Jira Priority |
|---|---|
| Critical | P1 - Highest |
| High | P2 - High |
| Medium | P3 - Medium |
| Low | P4 - Low |
You can customise this mapping in Settings -> Integrations -> Jira -> Priority Mapping.
Custom Fields
Map Aurva event attributes to Jira custom fields to enrich tickets:
| Aurva Attribute | Example Jira Field |
|---|---|
| Policy name | Security Policy (text) |
| Data asset | Affected System (text) |
| Classifiers | Data Types (multi-select) |
| Environment | Environment (dropdown) |
Configure field mappings in the Jira integration settings.
Bidirectional Sync
When bidirectional sync is enabled:
- Aurva -> Jira: New findings create tickets; updated findings add comments.
- Jira -> Aurva: Closing or resolving a Jira ticket marks the corresponding finding as resolved in Aurva.
Sync runs on a configurable interval (default: every 5 minutes).
Deduplication
Aurva prevents duplicate tickets by tracking a unique finding ID per Jira issue. If the same finding triggers again while an open ticket exists, Aurva adds a comment to the existing ticket instead of creating a new one.
Related Pages
- Alert Routes -- configure routing rules
- Slack Integration -- pair Jira tickets with Slack notifications
- SIEM Integration -- forward events to your SIEM